Hey Doug...

Just a short note to let you know that two of your folks...Bobbie O. and Tim P....exceeded my expectations by identifying the problem we had last night (burned up a Burnham boiler, resulting in no heat and quite a mess) in record time, identifying several efficient, cost-effective, and available solutions for me to choose from, and presented several attractive payment options for my consideration, resulting in an installation tomorrow afternoon, followed soon-there-after by HEAT!

Actually, Tim brought by two of the Patton space heaters and they are doing a great job...nice touch!

We've been customers of yours since 1987 and you've always handled our plumbing and heating issues, and that will continue in the future.

Thanks again to Bobbie and Tim.

Neal

Colorado Springs